Agentic AI Is Already Changing the Workforce
As AI matures, the availability of so-called “digital labor” is exploding, expanding the very definition of a qualified workforce. What was once the exclusive domain of human talent has now been ...
change management
How Gen AI Could Disrupt SaaS—and Change the Companies That Use It
In 2011, venture capitalist Marc Andreessen declared that “software is eating the world,” arguing that software-driven companies would upend every industry. That framing explains why the 2010s ...
Cleveland Clinic Digital Chief: Pick AI Problems That Clinicians Actually Care About
When it comes to achieving AI success, ensuring buy-in from clinicians and other operational end-users is the one of the trickiest and most important parts of the process, according to ...
How to Monetize Volunteer-Driven Platforms
Many digital platforms thrive on the contributions of volunteers—whether as content creators, moderators, or community developers. Yet, as platforms scale and introduce monetization strategies, ...
Sustainable Change Management Takes Time
Estimated reading time: 3 minutes Personal story. Mr. Bartender and I live in a neighborhood with some construction going on behind our home. When the construction started, we decided to we ...
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