To Make Your Workplace Fairer, Take Charge of Its Norms
Anyone can shift the culture at their organization.
Digital Article
Research: Do LLMs Have Values?
How ChatGPT, DeepSeek, Gemini, and other popular models performed on personality tests designed for humans.
In Uncertain Times, Ask These Questions Before You Make a Decision
They can reveal faulty assumptions, hidden opportunities, and what’s really within your control.
When Extra Effort Makes You Worse at Your Job
Imagine that you are a salesperson. You’ve noticed that prospective clients always contact you several times after your meetings with them, asking you more or less the same kind of questions, ...
AI Is Great at Routine Tasks. Here’s Why Boards Should Resist Using It.
Generative AI is reshaping industries by automating tasks and augmenting human decision-making. However, as organizations embrace AI, they must remain mindful of its impact on leadership and ...
Empathy Is a Non-Negotiable Leadership Skill. Here’s How to Practice It.
I recently developed a leadership communication seminar for a large global organization. Upon seeing that my draft program included a session on empathy, the CEO reacted, “Oh, God! We all know ...
What’s the Future of Middle Management?
There has been no shortage of questions and predictions about the end of middle management—from the pages of HBR in 2011 to the BBC four years later. Despite this, the proportion of middle ...
AI Can Make the Relative-Valuation Process Less Subjective
How to make it more rigorous, transparent, and data-driven.
Making Mental Health Programs Work at Multinational Companies
Employee mental health challenges affect companies worldwide. Due to reduced productivity linked to anxiety and depression, for example, a total of 12 billion working days are lost globally every ...
Adapting to the New Reality of Tariffs
Global trade is on the brink of profound transformation. President Trump’s tariffs on more than 180 countries and territories—with particularly stiff rates on imports from China—have companies ...
Executive Teams Are Losing Stakeholders’ Confidence. Here’s How to Get It Back.
Recent research reveals a sharp decline in people’s confidence in their executive teams’ capacity to execute, align, and endure the volatility of economic, geopolitical, and technological ...
The Formal Policies That Protect Family Businesses from Interpersonal Chaos
Family businesses operate in a space where trust is assumed, roles are inherited, and emotions run deep. That intimacy can be a strength, but without structure, it’s also a vulnerability. When ...
Show next