Collaboration and teams

Empathy Is a Non-Negotiable Leadership Skill. Here’s How to Practice It.

admin April 30, 2025

I recently developed a leadership communication seminar for a large global organization. Upon seeing that my draft program included a session on empathy, the CEO reacted, “Oh, God! We all know ...

Difficult conversations

Get Clearer, More Actionable Feedback

admin April 16, 2025

Have you ever been on the receiving end of vague feedback? Maybe your manager has said that “you need to be more strategic.” Or perhaps they’ve mentioned that they want to see you “deepen your ...