I recently developed a leadership communication seminar for a large global organization. Upon seeing that my draft program included a session on empathy, the CEO reacted, “Oh, God! We all know ...
There has been no shortage of questions and predictions about the end of middle management—from the pages of HBR in 2011 to the BBC four years later. Despite this, the proportion of middle ...
Your boss is set on a strategy that sounds great in theory, but which you’re sure will be a logistical nightmare. Or maybe you’re in a team meeting, and everyone is nodding along to your boss’s ...
Have you ever been on the receiving end of vague feedback? Maybe your manager has said that “you need to be more strategic.” Or perhaps they’ve mentioned that they want to see you “deepen your ...