Resume Tips for the Artificial Intelligence (AI) Era


If it’s been a while since you last updated your resume, you’re not alone. Many of us built our careers when resumes were printed on paper, handed to someone directly, or passed along through a personal connection. One page was the gold standard (and often hard to achieve), and phrases like “References furnished upon request” were practically required.

But in today’s job market – shaped by digital tools, automation, and artificial intelligence (AI) – your resume has to do more than look professional. It needs to perform.

Whether you’re seeking a new job, reentering the workforce, or exploring what’s next in your professional life, here’s a brief overview that highlights key things you can do to bring your resume up to date and make it shine in this digital age.

1. Know Your Audience (Hint: It Might Be a Computer)

Many employers – especially larger companies, hospitals, schools, and government agencies – use software called Applicant Tracking Systems (ATS) to screen resumes before a human even sees them. These programs scan for specific keywords and skills that match the job description. If your resume doesn’t align, it may be filtered out.

Tip: Review the job listing closely. Highlight the tools, responsibilities, and language it emphasizes. Then echo those terms (where they truly apply) on your resume. For instance, if a listing mentions “project coordination,” don’t use “project support” unless that’s also stated. Word choice matters when it comes to getting through ATS.

2. Keep the Format Clean and Simple

While visual design can make a resume feel modern, too much formatting – columns, graphics, fancy fonts – can confuse ATS software and make your resume unreadable. To avoid that potential pitfall, you should prioritize clarity and structure.

Tip: Stick to a traditional layout with clear headings like “Experience,” “Skills,” and “Education.” Use a standard font (such as Calibri or Arial), avoid text boxes and tables, and save your resume in the format the job posting requests – typically Word or PDF.

3. Use Strong, Specific Verbs

Your resume shouldn’t read like a task list; it should tell the story of what you’ve contributed. This is where strong verbs and a focus on impact come in. Instead of saying what you were “responsible for,” show what you actually did and how it made a difference.

Tip: Begin bullet points with action-oriented language, using words like implemented, led, supported, simplified, launched, resolved, and improved. When possible, link your work to results.

For example:

Instead of: “Managed inventory system”

Try: “Implemented a new inventory tracking process that reduced stock discrepancies by 35%.”

If you don’t have specific numbers, you can still describe the outcome. For instance, you could use: improved client satisfaction, reduced delays, enhanced team coordination.

4. Tailor It – Every Time

You don’t need to start from scratch with each application, but tailoring your resume for the specific role can significantly improve your chances. ATS tools and hiring managers alike are looking for relevance and alignment.

Tip: Keep a “base” resume that reflects your full experience, then customize the summary, skills, and key accomplishments for each role. Be sure to adjust the language and focus to mirror the job posting’s priorities.

5. Highlight Transferable Skills

If you’ve worked across industries or taken time away from traditional employment, focus on skills that carry across roles: communication, adaptability, problem-solving, leadership, time management. These are often more valuable than technical skills that can be taught on the job.

Tip: Experiences like caregiving, volunteering, or consulting may be more relevant than you realize. Think in terms of what you learned and how it applies. For instance, organizing a community event demonstrates project management and collaboration. Those skills should be featured on your resume.

6. Include a Modern Summary

Ditch the now old-fashioned “objective” statement. Instead, begin your resume with a summary – a few lines that highlight who you are, what you bring, and what you’re seeking. Some people write this in first person (“I’m an experienced…”), while others prefer a more neutral tone. Either is fine. Choose the one that best fits your style and comfort level.

Example (Neutral Tone):

Seasoned operations professional with 20+ years of experience supporting fast-paced teams and improving efficiency. Known for clear communication, client-focused service, and a steady hand during times of change.

This section helps frame your resume for the reader, and it makes it easier for ATS software to pick up relevant skills early on.

7. Don’t Forget the Human Element

Yes, technology may screen your resume first, but real people will make the final decision. Your tone, confidence, and authenticity matter.

Tip: If the job posting allows for a cover letter, use it. Share why the role excites you, how your values align with the organization, or what motivates you. It doesn’t have to be overly formal, just sincere and clear. Remember: you’re more than a list of skills. Let that come through. Some postings allow you to submit a portfolio or other documents, too. If they’re relevant to your experience and/or the role you’re applying for, include them as well.

8. Be Mindful of What You Don’t Include

Sometimes what you leave off is just as important as what you include. An updated resume should feel focused, relevant, and uncluttered.

Here’s What to Avoid

  • References or “References available upon request” – These are no longer expected and take up valuable space.
  • High school education – Unless it’s your highest level of education, leave it off.
  • Years for degrees earned – Especially if you’re concerned about age bias, it’s fine to omit graduation years.
  • Outdated skills – If a tool or software is no longer used in your field, don’t list it.
  • Personal details – No need to include birthdates, marital status, hobbies, or your full mailing address.

9. Understand the Landscape (and Give Yourself Grace)

Even a well-written resume may not get a response. Unfortunately, that’s a common reality in today’s job market – and it doesn’t mean your resume is “broken” or you’re doing anything wrong.

There are various reasons someone might not hear back: the role may be paused, filled internally, or posted for compliance reasons only. Sometimes the timing just isn’t right.

What matters is that your resume is up-to-date, relevant, and aligned with what employers are looking for now. That alone puts you ahead of many applicants.

Putting Your Best (Digital) Foot Forward

The job search landscape may be evolving, but so are you. Whether you’re looking for your next opportunity or simply want to be ready for what comes next, a thoughtfully updated resume can help open the door. With a few modern adjustments and a clear sense of your value, you’re well-positioned to make your next move with confidence – and clarity.

Let’s Have a Conversation:

When was the last time you updated your resume, and what changes did you make to reflect who you are today? What’s one part of the job search process that feels different now than it did in the past? Share your thoughts and experiences with our community!



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